Shipping policy

SHIPPING

All U.S. orders over $100 will receive FREE STANDARD USPS SHIPPING. This does not apply to Canada and International shipments. Specific shipping costs on orders less than $100 will be quoted based on the Shipping Address provided in the Shipping Method section of the Checkout Page.

U.S. POSTAL SERVICE SHIPPING

Shipments generally take approximately 3-5 business days AFTER 3-5 business days warehouse processing time. Tracking information is provided via email to the customer at the time the order has completed warehouse processing. We do not process or ship orders on weekends or holidays.

U.S. POSTAL SERVICE PRIORITY MAIL EXPRESS SHIPPING

Orders must be received by 3:00 pm Central Standard Time (CST) Monday-Thursday / 11:30 am CST Friday and will be processed and shipped same day. Orders received after these times will be processed and shipped the following business day.

Priority Express shipments are guaranteed to arrive within 3 business days by 3 pm following the order date; 1 day shipping is available in select locations. Priority Express Mail prices are based on weight and destination. Shipping Address information must be provided to receive a shipping quote.

LOST OR STOLEN PACKAGES

Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Any packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report..